![]() ![]() You will receive your replacement card in the mail within 10 business days of ordering it. Once a replacement card has been ordered, the remaining travel credit and/or travel pass entitlements will be added on to the new card. You can re-activate your online account once you receive your replacement card.Ī $5 replacement fee will apply when you order your replacement card, which does not go towards your Greencard travel credit. Until your replacement card is received, your online account will be disabled. ![]() Once reported, your card will blocked from further use, securing your remaining travel credit. by completing a Greencard Replacement Form and returning it to Metro either in person or by mailing the completed form to:.by calling the Metro Information Hotline on 13 22 01 (credit card transaction required).by logging into your online Greencard account.You can report your card as lost or stolen in in one of the following ways: *Online credit is processed at 6am and 12am (midnight) each day however may take more than 24 hours, so please ensure you top up before your balance is too low to cover your daily fare. Please choose a ‘Minimum balance’ value that is enough to cover your travel in periods where a top-up maybe delayed* to ensure you will always have sufficient credit on your Greencard. pH/ORP sensors Next generation a new world of smart pH measurement that works the way you want to work. The auto top-up function runs in the evening following the card balance falling below the ‘Minimum balance’. When the balance on your Greencard falls below the ‘minimum balance’, it will automatically be topped up by the ‘Top-up amount’. You can set your own values of ‘minimum balance’ and ‘top-up amount’. Once logged into My Greencard online, you can set up automatic top-up when your credit falls below a specified amount. Any debit amount owing on your balance will automatically be deducted at the time of your new credit recharge. If you are low on credit and a trip takes your travel credit balance into debit, you should recharge your Greencard as soon as possible so that you can continue to use it. With the Metro Tas App (Download from the iOS App Store or Google Play for Android devices).Online – for registered Greencard holders only.At a Greencard agent, or at a Metro depot or the Metro Shop (using cash, credit card or EFTPOS). ![]()
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